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Latest NewsApril 23rd, 2026
Our online billing portal will be unavailable from April 24th to May 1st for system upgrades. You will be unable to make payments or view invoices during this time. Please ensure payments are made before or after this window. Thank you for your patience!
January 6th, 2025
Our lobby will be closed Monday, January the 6th. If you have a water emergency or need to speak to a customer service representative call (513) 722-1682 or email billing@western-h2o.com. The lobby will reopen Tuesday, January 7th at 8:30am.
Quick LinksView and pay your water bill online with our convenient web account management tool.
Check out the latest water quality report just released for the new year.
Backflow Prevention and Cross Connection
This institution is an equal opportunity provider.
Our online billing portal will be unavailable from April 24th to May 1st for system upgrades. You will be unable to make payments or view invoices during this time. Please ensure payments are made before or after this window. Thank you for your patience!